Salesforce - Priscilla Hong

• Content: 60 multiple-choice questions and up to five unscored questions
• Time allotted to complete the exam: 105 minutes
• Passing score: 62%
• Version: Exam questions align to the Spring ’26 release
• Registration fee: US$200, JPY¥30,000, plus applicable taxes as required per local law
• Retake fee: US$100, JPY¥30,000, plus applicable taxes as required per local law
• Delivery options: Proctored exam delivered onsite at a testing center or in an online environment; find more information on scheduling an exam here.
• References: No hard-copy or online materials may be referenced during the exam.
• Prerequisite: Salesforce Certified Platform Administrator

Exam Outline

The Salesforce Certified Agentforce Life Sciences Consultant Exam measures a candidate’s knowledge and skills related to the following objectives.

Exam Trailhead Link

Foundations and Administration: 36%

• Given a scenario, configure and manage Account and Relationships master data.
• Given a scenario, describe the processes and tasks needed to set up, configure, and troubleshoot the Agentforce Life Sciences mobile application.
• Apply security and system configuration fundamentals for Agentforce Life Sciences.
• Given a scenario, implement consent and subscription management for data privacy compliance.
• Given a scenario, configure Territory Management and assignment rules for account and product alignments.
• Given a scenario, configure Agentforce Life Sciences.
• Set up Intelligent Content, Presentations, and Field Email templates.
• Create standard reports, dashboards, and TabNext industry metrics.

Engagement Planning: 21%

• Given a scenario, configure and define an Activity Plan for a specific territory, and set up review processes and progress tracking.
• Given a scenario, set up calendars to help sales teams plan Healthcare Professional (HCP) and Healthcare Organization (HCO) visits with Time Off Territory (TOT) conflicting rules within the system to optimize planning activities.
• Given a scenario, configure and track Key Account Management (KAM) Plans.
• Given a scenario, describe how to set up out-of-the-box Agentforce features and Next Best.

Engagement Execution: 28%

• Given a scenario, configure remote management capabilities.
• Manage the end-to-end visit lifecycle.
• Given a scenario, use medical insights to capture and share insights from engagements with HCPs and HCOs.
• Given a scenario, create and manage formal Medical Inquiries.

Sampling Inventory Management: 15%

• Given a scenario, configure and manage Sample Limits and Allocations to ensure reps stay within defined quantities.
• Apply GxP standards to sampling workflows, ensuring all distribution aligns with regional regulatory requirements.
• Manage the end-to-end Sample Disbursement process.
• Given a scenario, configure Inventory Counting, Adjustment, and Audits.
• Given a scenario, configure Sample Reports and Dashboards for monitoring the full lifecycle of sample stock.