About the Exam

Read on for details about the Salesforce AI Specialist exam.

  • Content: 60 multiple-choice questions
  • Time allotted to complete the exam: 105 minutes
  • Passing score: 73%
  • Registration fee: FREE
  • Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment; click here for information on scheduling an exam.
  • References: No hard-copy or online materials may be referenced during the exam.
  • Prerequisite: None


Exam Outline

The Salesforce Certified AI Specialist Exam measures a candidate’s knowledge and skills related to the following objectives.

Exam Trailhead Link

Einstein Trust Layer: 15%

  • Identify the security, privacy, and grounding features of the Einstein Trust Layer.
  • Implement and manage the Einstein Trust Layer.

Generative AI in CRM Applications: 17%

  • Given a scenario, identify the correct generative AI feature in Agentforce for Sales.
  • Given a scenario, identify the correct generative AI feature in Agentforce for Service.

Prompt Builder: 37%

  • Given business requirements, identify when it's appropriate to use Prompt Builder.
  • Identify the right user roles to manage and execute prompt templates.
  • Identify the considerations for creating a prompt template.
  • Given a scenario, identify the appropriate grounding technique.
  • Explain the process for creating, activating, and executing prompt templates.

Agentforce Tools: 23%

  • Given business requirements, identify when it's appropriate to use Agents.
  • Explain how an Agent works and how the reasoning engine powers Agentforce.
  • Leverage standard topics, custom topics, standard Agent actions, and create custom Agent actions.
  • Manage and monitor Agent adoption.

Model Builder: 8%

  • Given business requirements, identify when it's appropriate to use Model Builder.
  • Configure standard, custom, and Bring Your Own Large Language Model (BYOLLM) generative models.

Course Curriculum

    1. Einstein Trust Layer: 15%

    2. Generative AI in CRM Applications: 17%

    3. Agentforce Tools: 23%

    4. Prompt Builder: 37%

    5. Model Builder: 8%

ABOUT THIS COURSE

  • $42.99
  • 5 lessons

Student Reviews

5 star rating

Amazing

Trevor Ibarra

Extremely helpful for the exam. Cannot recommend enough!

Extremely helpful for the exam. Cannot recommend enough!

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5 star rating

Great practice questions

Chelsea Little

5 star rating

TOP!

Marco Bianca

5 star rating

Admin - Great practice test!

Katharine Park

I was struggling to pass the exam with other courses but this practice test and links to Salesforce Help documentation made it easy to learn the latest release information. I passed on my next try after going through this practice test. Thanks!

I was struggling to pass the exam with other courses but this practice test and links to Salesforce Help documentation made it easy to learn the latest release information. I passed on my next try after going through this practice test. Thanks!

Read Less

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