Salesforce - Priscilla Hong

Question 1:

Cloud Kicks is a large company with many divisions. Some divisions have a higher turnover, so each division wants to be able to create and manage users only within their division. What should the administrator do to set this up?

A.    Set up delegated administrators for the division leaders.

B.    Assign a fiat territory role hierarchy for the divisions.

C.    Customize and assign profiles for the division teams.

D.    Create a permission set group for the division leaders.

Answer: A 

Explanation: https://help.salesforce.com/s/articleView?id=sf.admin_delegate.htm&type=5

Question 2:

AW Computing wants to enable a backup resource to assign permissions while restricting the backup resource's ability to create modify permission sets. Which feature should be employed to accomplish this request?

A. Assignment Rules

B. Customize Application Permission

C. View All Users Permission

D. Delegated Administrator

Answer: D 

Explanation: https://help.salesforce.com/s/articleView?id=sf.delegating_user_administration.htm&type=5

Question 3:

A user is getting an error when attempting to merge two accounts. The administrator checks the profile to see the user has Read/Write permission on Accounts and is the owner of both records. What is preventing the user from completing the merge?

A.    The Account matching rules are not set.

B.    The Delete permission Is missing on the user for Accounts.

C.    Only administrators have permission to merge records.

D.    The user is assigned to the wrong territory.

Answer: B 

Explanation: https://help.salesforce.com/s/articleView?id=sf.account_merge_lex.htm&type=5

Question 4:

An administrator is informed that an employee has just resigned and needs all access removed immediately. This user is the owner of 4,000 records and the sole recipient of 57 email alerts. Management will need at least a month to find a replacement. The email administrator has already revoked their email access. What action should be taken to ensure the user's access is immediately revoked?

A.    Go into the user record and uncheck the Lightning User checkbox.

B.    Go into the user record and freeze the user.

C.    Go into the user record and set the login hours to None'.

D.    Go into the user record and delete the user.

Answer: B 

Explanation: https://help.salesforce.com/s/articleView?id=sf.users_freeze.htm&type=5

Question 5:

Ursa Major Solar has a junction object that connects Bots with Solar Panels. The administrator needs users to be able to see all the solar panels that a bot is related to. Users already have access to the Bot and the Junction, but not the Solar Panel object. What access does the user need to be able to see the solar panel records?

A.    Read permission is required on both master records.

B.    Access permission is not required on either master record.

C.    Create permission Is required on both master records.

D.    Read permission is required on at least one master record.

Answer: A 

Explanation: https://help.salesforce.com/s/articleView?id=sf.dev_security.htm&type=5

Question 6:

AW Computers has enabled the feature for Contact to multiple Accounts. A rep Is trying to remove the primary Account from a Contact but is unable to do so. The administrator has already updated the page layout to no longer require an Account. What could be the issue?

A.    The Account Contact relationship record needs to be deleted first in order to disassociate the Contact from the Account.

B.    Private Contacts need to be enabled in Setup.

C.    The Contact has indirect relationships to other Accounts.

D.    A primary Account relationship is required on a Contact regardless of the page layout settings.

Answer: D

Explanation: https://help.salesforce.com/s/articleView?id=sf.shared_contacts_considerations.htm&type=5

Question 7:

AW Computers has created a custom field called Government ID on a custom object. Most users with a custom Sales profile should be unable to access this field. A select group of Sales users called the Institutional Team should be able to access the Government ID field via reports. How should an administrator accommodate this request?

A.    Make a report with the Government ID field included. Share this report to the Institutional Team in a public reports folder.

B.    Mark the field a5 Read Only on the sales profile. Create a permission set to re enable reporting for the Institution Team.

C.    Configure a report type with the Government ID field. Assign this report type to the Institutional Team via a permission set.

D.    Create a permission set with Read access to the field. Assign the permission set to the Institutional Team.

Answer: D

Explanation: https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm&type=5

Question 8:

The Cloud Kicks administrator wants to open up opportunity sharing to directors who oversee regional managers so they can access records to assist Regional managers. What sharing mechanism should be used?

A.    Organization-Wide Defaults

B.    Role Hierarchy

C.    Manual Sharing

D.    Sharing Settings

Answer: B

Explanation: https://help.salesforce.com/s/articleView?id=sf.security_controlling_access_using_hierarchies.htm&type=5

Question 9:

A sales user is assigned to a permission set group that gives them Modify All access to Accounts. An administrator assigns the same user to a muting permission set that mutes Delete access on Accounts. What level of access will the sales user have on the Account object?

A.    Read, Create, and Edit

B.    No Access

C.    Modify All

D.    Read-Only

Answer: A

Explanation: https://help.salesforce.com/s/articleView?id=sf.perm_set_groups_create_mute.htm&type=5

Question 10:

What should the administrator consider before enabling Person Accounts?

A.    Person Account cannot be disabled.

B.    Person Account requires less data storage.

C.    Person Account and Business Accounts cannot be in the same sharing model.

D.    AI standard Account fields can be converted to Person Account fields.

Answer: A 

Explanation: https://help.salesforce.com/s/articleView?id=000336884&type=1