About the Exam

Read on for details about the Salesforce Certified AI Associate Exam.

  • Content: 40 multiple-choice questions
  • Time allotted to complete the exam: 70 minutes
  • Passing score: 65%
  • Version: Exam questions align to the Spring '24 release
  • Registration fee: Free 
  • Retake fee: USD $50, plus applicable taxes as required per local law
  • Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment. Click here for information on scheduling an exam.
  • References: No hard-copy or online materials may be referenced during the exam.
  • Prerequisite: None


Exam Guide

Trailhead Exam Link

AI Fundamentals: 17%

  • Explain the basic principles and applications of AI within Salesforce.
  • Differentiate between the types of AI and their capabilities.

AI Capabilities in CRM: 8%

  • Identify CRM AI capabilities.
  • Describe the benefits of AI as they apply to CRM.

Ethical Considerations of AI: 39%

  • Describe the ethical challenges of AI (for example, human bias in machine learning, lack of transparency, etc.).
  • Apply Salesforce's Trusted AI Principles to given scenarios.

Data for AI: 36%

  • Describe the importance of data quality.
  • Describe the elements/components of data quality.


Course Curriculum

    1. Part I: AI Fundamentals - 17%

    2. Part II: AI Capabilities in CRM - 8%

    3. Part III: Ethical Considerations of AI - 39%

    4. Part IV: Data for AI - 36%

About This Course

  • $42.99
  • 4 lessons

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Student Reviews

5 star rating

Great

Brodie Roronoa

2024-10-16 Perfect!

2024-10-16 Perfect!

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5 star rating

The questions are on-point!

Aurora Taylor

2024-10-08 Passed and now certified.

2024-10-08 Passed and now certified.

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5 star rating

Awesome Practice Tests!!

Eve Chalim

2024-07-07 It's very hard to find the practice tests for this course but the practice tests here is awesome, just passed with flying scores!

2024-07-07 It's very hard to find the practice tests for this course but the practice tests here is awesome, just passed with flying scores!

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What Will You Get?

Upon purchase, you will receive one year of access to the practice tests for your chosen certification. The questions are organized into various sections according to the exam guidelines, allowing you to assess your knowledge. Additionally, explanations are provided after each question to enhance your understanding.

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