As the importance of Artificial Intelligence grows across various sectors, professionals with AI skills have become essential for competitive advancement. To address this demand, Salesforce is offering free access to its AI Certifications starting September 23, 2024. This initiative aims to bridge the AI skills gap as more students worldwide pursue education in this field.

Available FREE AI Certifications

Salesforce offers two AI certifications tailored for learners at varying levels of expertise, ensuring that both newcomers and experienced professionals can take advantage of this opportunity.

1) AI Associate Certification

About the Exam

  • Trailhead Certification Link
  • Content: 40 multiple-choice questions
  • Time allotted to complete the exam: 70 minutes
  • Passing score: 65%
  • Registration fee: Free 
  • Retake fee: USD $50, plus applicable taxes as required per local law


Exam Outline

  • AI Fundamentals: 17%
  • AI Capabilities in CRM: 8%
  • Ethical Considerations of AI: 39%
  • Data for AI: 36%


Practice Test


2) AI Specialist Certification

About the Exam

  • Trailhead Certification Link
  • Content: 60 multiple-choice questions
  • Time allotted to complete the exam: 105 minutes
  • Passing score: 73%
  • Registration fee: Free 
  • Retake fee: $100, plus applicable taxes as required per local law


Exam Outline

  • Einstein Trust Layer: 15%
  • Generative AI in CRM Applications: 17%
  • Prompt Builder: 37%
  • Einstein Copilot: 23%
  • Model Builder: 8%


Practice Test

  • Here are the practice tests for AI Specialist provided by Priscilla Hong Salesforce.


Available Free AI Training

Starting in November 2024, Salesforce will offer virtual hands-on workshops to get you AI-ready. These include:

  • How to Build Your First Agent
  • Run Your Sales Organization Using Agentforce Sales Agents
  • Run Your Service Organization Using Agentforce Service Agents
  • Get Started with Copilot
  • Get Started with Prompt Builder


For more information, you can also read the article here. These workshops offer an excellent opportunity to gain practical experience with Salesforce’s AI tools. Additionally, starting in late 2024, Salesforce will introduce free, three-day instructor-led courses that will teach you how to utilize AI products like Agentforce. These courses will be held in-person in San Francisco and London, with plans to expand to more locations soon.


Summary

The demand for AI skills has reached unprecedented levels. By earning the AI Associate or AI Specialist certification, professionals can enhance their qualifications, positioning themselves ahead of competitors in a highly competitive job market. High-paying positions increasingly require these skills, and obtaining these certifications not only deepens one’s understanding of AI tools but also fosters innovation in the workplace. The free access to these certifications eliminates financial barriers, making it easier for individuals to stand out in the job market.

Achieving an AI certification is just the beginning of a transformative journey. Starting the next working day, professionals can leverage their AI skills across various roles, including AI consulting, data science, and business analysis focused on AI-driven solutions.