About the Exam

Read on for details about the Salesforce Certified Strategy Designer exam.

  • Exam Trailhead Link
  • Content: 60 multiple-choice questions and up to five non-scored questions
  • Time allotted to complete the exam: 105 minutes
  • Passing score: 65%
  • Registration fee: US$200 plus applicable taxes as required per local law
  • Retake fee: $100 plus applicable taxes as required per local law
  • Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment; click here for information on scheduling an exam.
  • References: No hard-copy or online materials may be referenced during the exam.
  • Prerequisite: None


Exam Outline

Discovery: 13%

  • Provided with a set of business requirements, determine which research methodology and tools should be used to design a solution.
  • Given a scenario, demonstrate how to gather requirements and plan strategy given current user experiences.
  • Describe key Salesforce UX personas and which processes they normally do.
  • Given a scenario, describe how Salesforce can add value to user experiences.


UX Fundamentals: 16%

  • Given a scenario, identify which UX method should be used to define a user experience.
  • Describe the impact of corporate branding and styling.
  • Describe key design principles and tools that define an accessible and engaging experience.
  • Describe mobile UX design fundamentals.


Human-Centered Design: 12%

  • Given a scenario, determine how to incorporate human-centered design into a customer solution.
  • Explain the importance of inclusive design.


Declarative Design: 27%

  • Given a scenario, describe how core Salesforce objects function, how that can affect the user experience, and when to use and customize them.
  • Given a scenario, describe declarative features that improve information presentation, hierarchy, and architecture in static experiences.
  • Given a scenario, describe declarative features that improve user efficiency over a series of steps.
  • Given a scenario, determine which global Salesforce configuration to use for optimized user flow.
  • Given a scenario, determine options for users to access onboarding, support, and learning.
  • Given a scenario, describe how to apply branding to a solution.


Testing: 11%

  • Given a scenario, plan methods for validating and testing a design with the end user.
  • Describe testing techniques needed for optimal user experiences.
  • Given a scenario, evaluate and manage design changes.


Salesforce Lightning Design System (SLDS): 21%

  • Describe SLDS and its purpose.
  • Given a scenario, determine out-of-the-box design and configuration consistent with the look and feel of Lightning Experience.
  • Given a scenario, utilize SLDS to create new and customized component functionality.


Course Curriculum

    1. User Experience (UX) Designer Practice Tests

ABOUT THIS COURSE

  • $42.99
  • 1 lesson

Student Reviews

5 star rating

Thanks Priscilla! Gained 4 certifications!

Aurora Taylor

I am glad to share that I have completed yet another Salesforce Certification! Looking forward to my 5th certification in a couple of days.

I am glad to share that I have completed yet another Salesforce Certification! Looking forward to my 5th certification in a couple of days.

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5 star rating

TOP!

Marco Bianca

5 star rating

Admin - Great practice test!

Katharine Park

I was struggling to pass the exam with other courses but this practice test and links to Salesforce Help documentation made it easy to learn the latest release information. I passed on my next try after going through this practice test. Thanks!

I was struggling to pass the exam with other courses but this practice test and links to Salesforce Help documentation made it easy to learn the latest release information. I passed on my next try after going through this practice test. Thanks!

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5 star rating

Great practice questions

Chelsea Little

5 star rating

Amazing

Trevor Ibarra

Extremely helpful for the exam. Cannot recommend enough!

Extremely helpful for the exam. Cannot recommend enough!

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5 star rating

Excelent

Oktana Admin

I passed my certification with 90% today, Thank you so much for helping me to aprove

I passed my certification with 90% today, Thank you so much for helping me to aprove

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5 star rating

Thank you!

Eve Chalim

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