Salesforce - Priscilla Hong

Question 1:

When adding products to the Cart, the developer notices that nothing renders in the cart. The developer uses the browser console network tab to troubleshoot the issue.

Which method should the developer look for in the responses to begin troubleshooting?

A.    postCartsItems

B.    createCart

C.    getBasketDetails

D.    getCartsItems 

Correct Answer: D 

Explanation: When nothing renders in the cart despite adding products, the developer should begin troubleshooting by examining the getCartsItems method in the network responses. This API call retrieves the details of the items currently in the cart, and if there are issues with this method, it could result in the cart appearing empty. Checking the response of this method can help identify if the issue lies with the API not returning the expected item details or if there is a problem in the way the cart's contents are being fetched or rendered.

Question 2:

What determines the explanation for the discounted price of a child product in a promotion? 

A.    The display text associated with the time policy

B.    The display text associated with the base price

C.    The display text associated with the price adjustment or override

D.    The promotion description

E.    The promotion code 

Correct Answer: C 

Explanation: The explanation for the discounted price of a child product within a promotion is determined by the display text associated with the price adjustment or override. This text typically provides details about why the price has been adjusted or overridden, such as a specific promotion or discount offer. This feature is crucial for transparency, helping customers understand the pricing changes and the value offered through the promotion.

Question 3:

Which of these do you create to indicate the type of price that will be assigned to the product?

A.    Price list

B.    Pricing element

C.    Pricing variable

D.    Price list entry 

Correct Answer: D

Explanation: In Salesforce Industries CPQ, to indicate the type of price that will be assigned to a product, you create a "Price List Entry". This component specifies the actual price of a product or service within a specific price list. Each price list entry defines one price for a product in a given context, such as a specific market or customer segment. It directly ties the product to its pricing under certain conditions, ensuring accurate billing and quoting.

Question 4:

Which two line items actions will display in the Cart when performing a Move order from an account to another? Choose 2 answers

A.    Disconnect

B.    Existing

C.    Change

D.    Suspend 

Correct Answer: A, C 

Explanation: In Salesforce Industries CPQ, when performing a Move order from one account to another, certain line item actions are particularly relevant to ensure the correct handling of services or products across accounts. The two actions that will typically be available are: A. Disconnect: This action is used to terminate or disconnect a service from the original account before or after moving it, which may be necessary depending on the contractual or service conditions. C. Change: This allows modifications to the service or product configuration as part of the transfer process to adapt to the new account's needs or requirements.

These actions help manage the continuity and customization of services or products when they are transferred between accounts.

Question 5:

Multiple Choice

Rules help keep you from submitting an inaccurate order.

A.    True

B.    False

Correct Answer: A

Explanation: Rules in Salesforce Industries CPQ (Configure, Price, Quote) are designed to ensure accuracy and compliance during the order process. These rules prevent users from submitting orders that do not meet business requirements or customer needs by checking for errors or inconsistencies before order submission. This includes validation of configurations, pricing, and terms, which helps reduce errors and improve efficiency.

Question 6:

The logic to call and execute the rules is within the:

A.    Rule itself

B.    interface

C.    implementation

D.    Custom Apex Class 

Correct Answer: C 

Explanation: The logic to call and execute rules in Vlocity CPQ is encapsulated within the "implementation" of those rules.

The implementation refers to the underlying mechanisms-often code or configured logic-that determine when and how rules are triggered and executed. This setup allows rules to be contextually activated based on specific conditions met during transactions, ensuring that rule logic is applied only when relevant, thus maintaining efficiency and effectiveness in rule execution.

Question 7:

What operations are available to users with regard to asset management?

A.    Change to Quote, Change to Order and Move

B.    Change to Opportunity, Change to Order and Move

C.    MACD, ABO and Copy to Order

D.    Move, Reprice and Check Contract

Correct Answer: C 

Explanation: In the context of Salesforce Industries CPQ asset management, the operations available are typically referred to as MACD (Move, Add, Change, Delete), ABO (Asset-Based Ordering), and Copy to Order. These operations allow users to manage and manipulate assets throughout their lifecycle in various ways, such as changing service arrangements, upgrading or adding new services, or duplicating existing orders for new opportunities. This set of functionalities is fundamental to the flexible asset management system in Salesforce Industries CPQ.