Salesforce - Priscilla Hong

• Content: 55 multiple-choice/multiple-select questions and 5 non-scored questions
• Time allotted to complete the exam: 75 minutes
• Passing score: 61% 
• Version: Exam questions align to the Summer '24 release
• Registration fee: US$150 plus applicable taxes as required per local law
• Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment. Click here for information on scheduling an exam.
• References: No hard-copy or online materials may be referenced during the exam.
• Prerequisite: None required

Exam Outline

Trailhead Exam Guideline

Discovery: 24%

• 1.1 Identify and prioritize use cases needed for successful implementation.
• 1.2 Map a given use case to the appropriate Net Zero Cloud features or third party systems.
• 1.3 Gather business requirements around sustainability to determine appropriate levels of access and correct outputs
• 1.4 Given a customer's organizational reporting boundaries, determine Net Zero Cloud calculation needs.
• 1.5 Translate a given set of reporting boundaries and defined set of NZC calculations, into CRMA reporting requirements.
• 1.6 Given a customer's sustainability goals, map their data to the appropriate data model and calculations within Net Zero Cloud.
• 1.7 Map a given set of customer use cases to the appropriate Net Zero Cloud licenses and third party applications.

Design: 31%

• 2.1 Given customer requirements, determine how to design the UX to meet those requirements.
• 2.2 Given customer requirements, determine how to configure the analytics (reports, CRMA, Tableau) tools to meet those requirements.
• 2.3 Given customer requirements, configure the home pages and utility items aligned to user persona(s).
• 2.4 Given customer requirements, design approval processes and declarative automation to meet those requirements.
• 2.5 Given customer requirements, map external data sources to Net Zero Cloud objects.
• 2.6 Given a list of prioritized use cases, know when to use out-of-the-box functionality vs customization.
• 2.7 Given a list of existing data sources, determine how to migrate that data into Net Zero Cloud.

Implementation: 45%

• 3.1 Given a scenario, determine how to configure Net Zero Cloud settings.
• 3.2 Given a list of prioritized use cases, determine which standard platform features to enable and/or configure.
• 3.3 Map a set of customer's requirements and data use cases to Net Zero Cloud functionality.
• 3.4 Given a set of historical emissions data and business metrics, configure emission forecasting.
• 3.5 Given a customer's sustainability goals, determine how to set up Target Setting.
• 3.6 Given a customer's business requirements, configure CRM Analytics to allow for visibility into ESG metrics aligned with sustainability goals.